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Supplier's own class: 5 stars

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Jl. Mayjen Sungkono Kav. 87, Surabaya, East Java, 60225

More stays in Gunung SariMore stays in Surabaya

Rooms and rates

Overview

About this property

In Surabaya (Gunung Sari)

With a stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya, you'll be 0.1 mi (0.1 km) from Ciputra World Mall and 7.8 mi (12.5 km) from Ciputra Golf Club. This luxury hotel is 4.1 mi (6.6 km) from Pakuwon Mall and 4.1 mi (6.6 km) from Tunjungan Plaza.

Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

At a glance

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is in Gunung Sari, Surabaya, and its property type is Hotel. It is one of 14 stays in Gunung Sari that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 2 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 14 stays in Gunung Sari. 11 other stays in Gunung Sari are within 1 km of it in a straight line.

Booking on Ondastay

  • The property takes payment on site in Indonesian Rupiah (IDR).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

RoomSizeGuestsBeds
Deluxe Twin Room (Twin Bed)30 m²Sleeps 22 Twin Beds
Superior Deluxe33 m²Sleeps 32 Twin Beds
Grand Deluxe Twin37 m²Sleeps 32 Twin Beds
Executive Club Deluxe—Sleeps 31 Queen Bed
Executive Club Grand Deluxe—Sleeps 31 King Bed
Suite—Sleeps 41 King Bed
Deluxe Double Room30 m²Sleeps 31 Queen Bed
Grand Deluxe King36 m²Sleeps 31 King Bed
Superior Deluxe33 m²Sleeps 31 King Bed

Amenities

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Shopping on site
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants· 1
  • Number of outdoor pools· 1
  • Number of hot tubs· 1
  • Designated smoking areas (fines apply)
  • Conference center
  • Snack bar/deli
  • Free self parking
  • Valet parking (surcharge)
  • Number of bars/lounges· 1
  • Number of coffee shops/cafes· 1
  • Luggage storage
  • Banquet hall
  • Reception hall
  • Accessible airport shuttle

Location

Nearest airport
SUB

Good to know

Check-in
2:00 PM – 8:00 PMMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-out
12:00 PM
Optional extras
  • Fee for cooked-to-order breakfast: approximately IDR 348480 to 348480 for adults, and IDR 174240 to 174240 for children
  • Airport shuttle fee: IDR 463000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 60000 per day
  • Futon bed fee: IDR 1500000 per night
  • Rollaway bed fee: IDR 550000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Accepted at the property
American Express · JCB International · Mastercard · Visa · Cash · Debit cards
Languages spoken
English · Indonesian
Pets
Pets not allowed · Service animals not allowed