Hoshino Resorts KAI Matsumoto

With a stay at Hoshino Resorts KAI Matsumoto in Matsumoto (Asama Onsen), you'll be steps from Asama Hot Spring and a 4-minute drive from Matsumoto Castle. This spa ryokan is 2.3 mi (3.7 km) from Alps Park Matsumoto and 2.8 mi (4.4 km) from Matsumoto Performing Arts Center.

Make yourself at home in one of the 26 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages.

Enjoy a meal at the restaurant or snacks in the ryokan's coffee shop/cafe. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.

Featured amenities include a 24-hour front desk, a library, and an elevator. Free self parking is available onsite.

This property is closed from September 1 2025 to August 27 2027 (dates subject to change).

Hoshino Resorts KAI Matsumoto is in Kakeyu Onsen, Matsumoto, and its property type is Ryokan. It is one of 7 stays in Kakeyu Onsen that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 6 of them have the property type Ryokan. By number of guest reviews, it ranks #2 of the 7 stays in Kakeyu Onsen. 6 other stays in Kakeyu Onsen are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Coffee/tea in common areas
• Library
• Free breakfast
• 24-hour front desk
• Full-service spa
• Designated smoking areas
• Wheelchair accessible path of travel
• Number of restaurants· 1
• Free self parking
• Number of coffee shops/cafes· 1
• Hot springs on site
• Free breakfast (local cuisine)
• Tasting room
• Uncovered parking
• Kaiseki meal
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible on-site restaurant
• Well-lit path to entrance

Check-in

2:30 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Guests traveling with a service animal must contact the property in advance.
• Additional fees may apply to children for items such as extra bedding and meals.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Half Board is not included in the Half Board rate for children aged 0-2.

Check-out

11:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Know before you go

• Reservations are required for massage services. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Japanese · English · Chinese (Mandarin)

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions