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Supplier's own class: 3.5 stars

Holiday Inn & Suites Penang Prai by IHG

1919 Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000

More stays in Bukit Mertajam

Rooms and rates

Overview

About this property

Near a train station

Located in Bukit Mertajam, Holiday Inn & Suites Penang Prai by IHG is within a 10-minute drive of KPJ Penang Specialist Hospital and Megamall Pinang. This hotel is 13 mi (20.9 km) from Queensbay Mall and 15.2 mi (24.4 km) from KOMTAR.

Make yourself at home in one of the 332 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.

Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

At a glance

Holiday Inn & Suites Penang Prai by IHG is in Bukit Mertajam, and its property type is Hotel. It is one of 24 stays in Bukit Mertajam that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 17 of them have the property type Hotel. By number of guest reviews, it ranks #7 of the 24 stays in Bukit Mertajam. 5 other stays in Bukit Mertajam are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Malaysian Ringgit (MYR).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

RoomSizeGuestsBeds
Premium Room, 1 King Bed34 m²Sleeps 21 King Bed
Standard Room, 1 King Bed26 m²Sleeps 21 King Bed
Suite, 1 King Bed46 m²Sleeps 31 King Bed
Suite, 1 King Bed, Kitchenette46 m²Sleeps 31 King Bed
Premium Room, 2 Twin Beds35 m²Sleeps 22 Twin Beds
Suite, 2 Twin Beds—Sleeps 32 Twin Beds
Suite, 2 Twin Beds, Kitchenette—Sleeps 32 Twin Beds
Premium Room35 m²Sleeps 21 Double Bed or 2 Twin Beds
Suite, 1 Bedroom, Kitchenette (Dining)—Sleeps 31 Twin Bed
Suite, 2 Bedrooms, Kitchenette (Dining)—Sleeps 51 Twin Bed

Amenities

  • Elevator
  • Hiking/biking trails nearby
  • Breakfast available (surcharge)
  • Garden
  • 24-hour front desk
  • Smoke-free property
  • Outdoor seasonal pool
  • Free WiFi
  • Assistive listening devices available
  • Braille or raised signage
  • Number of restaurants· 2
  • Snack bar/deli
  • Free self parking
  • Number of coffee shops/cafes· 1
  • 24-hour fitness facilities
  • Housekeeping on request
  • Health or beauty spa nearby
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Pool hoist on site
  • Pool access ramp on site
  • Locally-sourced food on site (80% or more)
  • Front entrance ramp
  • Elevator door width (inches)· 7
  • Elevator door width (centimeters)· 18
  • Hallway handrail height (inches)· 36
  • Hallway handrail height (centimeters)· 91
  • Stairwell handrail height (inches)· 36
  • Stairwell handrail height (centimeters)· 91
  • Children eat free breakfast· 12

Location

Good to know

Check-in
3:00 PM – anytimeMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Touch 'n Go eWallet, Boost, GrabPay, and WeChat Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Check-out
12:00 PM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
  • Fee for buffet breakfast: approximately MYR 62 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • No pets and no service animals are allowed at this property.
Accepted at the property
American Express · Mastercard · Visa · Cash · Debit cards · UnionPay · Alipay · WeChat Pay
Languages spoken
Chinese (Cantonese) · Malay · English · Chinese (Mandarin)
Pets
Pets not allowed · Service animals not allowed