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Supplier's own class: 4 stars

Hakone Retreat villa 1/f

Sengokuhara 1286-116, Hakone, Kanagawa, 250-0631

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Rooms and rates

Overview

About this property

Located in Hakone (Sengokuhara), Hakone Retreat villa 1/f is within a 10-minute drive of Ōwakudani and Hakone Open Air Museum. This spa hotel is 3.7 mi (5.9 km) from Lake Ashi and 5.6 mi (9.1 km) from Hakone Hot Springs.

Treat yourself to a stay in one of the 18 individually decorated guestrooms, featuring fireplaces. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and minibars, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy Japanese cuisine at 料亭 俵石, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Japanese breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

The following facilities or services will be unavailable from October 21 2026 to October 23 2026 (dates subject to change): • Hot springs

At a glance

Hakone Retreat villa 1/f is in Sengokuhara, Hakone, and its property type is Hotel. It is one of 68 stays in Sengokuhara that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 24 of them have the property type Hotel. By number of guest reviews, it ranks #13 of the 68 stays in Sengokuhara. 38 other stays in Sengokuhara are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The seller is ONDA Inc., and the payment is processed by Toss Payments.
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

RoomSizeGuestsBeds
SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]150 m²Sleeps 44 Large Twin Beds
Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]90 m²Sleeps 44 Large Twin Beds
Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]80 m²Sleeps 22 Large Twin Beds
Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]80 m²Sleeps 22 Large Twin Beds
[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]90 m²Sleeps 32 Large Twin Beds
[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]120 m²Sleeps 22 Large Twin Beds
[New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]180 m²Sleeps 42 Large Twin Beds
[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking120 m²Sleeps 32 Large Twin Beds

Amenities

  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Breakfast available (surcharge)
  • Arcade/game room
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Picnic area
  • 24-hour front desk
  • Business center
  • Full-service spa
  • Spa treatment room(s)
  • Designated smoking areas
  • Free WiFi
  • Number of restaurants· 2
  • Number of meeting rooms· 1
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Parking (limited spaces)
  • Free bicycles on site
  • Hiking/biking trails on site
  • Free self parking
  • Number of bars/lounges· 1
  • Number of coffee shops/cafes· 1
  • Luggage storage
  • Terrace
  • Hot springs on site
  • Couples/private dining
  • Kaiseki meal
  • Genkan (entryway)

Location

Good to know

Check-in
3:00 PM – 7:00 PMMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.
The check-in location differs from the property location. Check-in location: [In Room]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-out
11:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
  • Fee for Japanese breakfast: approximately JPY 4700 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Accepted at the property
American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted
Languages spoken
Japanese · English · Chinese (Mandarin)
Pets
Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions