Hakone Airu

Near Hakone Hot Springs

A stay at Hakone Airu places you in the heart of Hakone, a 1-minute drive from Hakone Hot Springs and 10 minutes from Odawara Castle. This ryokan is 5.4 mi (8.8 km) from Hakone Open Air Museum and 5.5 mi (8.8 km) from Hakone Gora Park.

Make yourself at home in one of the 15 guestrooms featuring refrigerators and minibars. Rooms have private furnished balconies. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.

Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 1 kilometers.

Stop by the ryokan's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Guests may use a bus station shuttle for a surcharge, and free valet parking is available onsite.

• Elevator
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• Front desk (limited hours)
• Designated smoking areas
• Free WiFi
• Area shuttle (surcharge)
• Number of restaurants· 1
• Designated smoking areas (fines apply)
• Free self parking
• Free valet parking
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Free long-term parking
• Terrace
• Hot springs on site
• Couples/private dining
• Designer stores on site
• Uncovered parking
• Uncovered parking
• Uncovered parking
• Bus station shuttle (surcharge)
• Tea service
• Kaiseki meal

Check-in

3:00 PM – 6:30 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Additional fees may apply to children for items such as meals.

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance. Meals are not included for children ages 2 and younger booked in breakfast, dinner, and half board rates.

Check-out

10:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

• Late check-out fee: JPY 3300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Hot springs access available from 3:00 PM to 9:00 AM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted

Languages spoken

Japanese · English

Pets

Pets not allowed