Grand Mercure Lake Hamana Resort & Spa
4396-1 Yamazaki, Yuto-cho, Hamamatsu, 431-0101
Overview
About this property
With a stay at Grand Mercure Lake Hamana Resort & Spa in Hamamatsu (Nishi Ward), you'll be a 1-minute drive from Lake Hamana and 8 minutes from Hamanako Garden Park. This hotel is 4.7 mi (7.5 km) from Hamamatsu Flower Park and 5.1 mi (8.2 km) from Hamanako Palpal Theme Park.
Make yourself at home in one of the 369 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including hot springs and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
At Grand Mercure Lake Hamana Resort & Spa, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
At a glance
Grand Mercure Lake Hamana Resort & Spa is in Nishi Ward, Hamamatsu, and its property type is Hotel. It is one of 13 stays in Nishi Ward that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 5 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 13 stays in Nishi Ward.
Booking on Ondastay
- This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
- The property takes payment on site in Japanese Yen (JPY).
- The seller is ONDA Inc., and the payment is processed by Toss Payments.
- The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.
Room types
| Room | Size | Guests | Beds |
|---|---|---|---|
| Classic Room, Japanese style, 4 futon beds, Ocean/Sea view | — | Sleeps 8 | 3 Twin Beds |
| Classic Room with 2 single beds and 2 extra beds | — | Sleeps 6 | 2 Twin Beds |
| Classic Room with 2 single beds and 2 extra beds | — | Sleeps 8 | 2 Twin Beds and 2 Double Sofa Beds |
| Classic Room, Japanese style, 4 futon beds, Lake view | — | Sleeps 6 | 4 Twin Futons |
| Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view | — | Sleeps 10 | 2 Twin Beds and 3 Twin Futons |
| Classic Room, Multiple Beds (Japanese Western Style) | — | Sleeps 8 | 2 Twin Beds and 3 Twin Futons |
| Standard Room, 2 Twin Beds (Shower Booth) | — | Sleeps 4 | 2 Twin Beds |
| Standard Room, 2 Twin Beds | — | Sleeps 6 | 2 Twin Beds |
| Superior Room with 2 single beds and 1 extra bed | — | Sleeps 6 | 2 Twin Beds and 2 Double Sofa Beds |
| Executive Room, 2 Twin Beds | — | Sleeps 6 | 2 Twin Beds |
| Classic Suite, Multiple Beds (Japanese Western Style) | — | Sleeps 7 | 4 Twin Beds |
| Classic Room, 1 Double Bed | — | Sleeps 3 | 1 Double Bed |
| Classic Suite, 2 Twin Beds | — | Sleeps 4 | 2 Twin Beds |
| Classic Room, 2 Twin Beds, Accessible | — | Sleeps 2 | 2 Twin Beds |
| Classic Suite, 2 Twin Beds | — | Sleeps 8 | 2 Twin Beds |
| Standard Room (Modern Japanese Style) | — | Sleeps 6 | 3 Twin Beds |
| Family Room (Superior) | — | Sleeps 4 | 2 Twin Beds and 1 Double Sofa Bed |
| Executive Room, 3 Twin Beds | — | Sleeps 6 | 3 Twin Beds |
Amenities
- Elevator
- Shopping on site
- Breakfast available (surcharge)
- Laundry facilities
- Arcade/game room
- Garden
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Multilingual staff
- 24-hour front desk
- Meeting rooms
- Smoke-free property
- Outdoor seasonal pool
- Free WiFi
- Free train station pickup
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Number of restaurants· 1
- Free self parking
- Luggage storage
- Hot springs on site
- Newspapers in lobby (surcharge)
- Free train station drop-off
- Vending machine
- Coin laundry on site
Location
© OpenStreetMap
- Nearest airport
- FSZ
Good to know
- Check-in
- 3:00 PM – midnightMinimum check-in age 18
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: PayPay, Merpay, and WeChat Pay
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees may apply to children for items such as extra bedding and meals.
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must be at least 20 years to stay in a smoking room. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival. - Check-out
- 11:00 AM
- Charged at the property
- You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
- Optional extras
- Fee for buffet breakfast: approximately JPY 3872 to 3872 for adults, and JPY 1997 to 1997 for children
- Know before you go
- The seasonal pool will be open from July to August.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is required for transportation to and from this property.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Accepted at the property
- American Express · Diners Club · Discover · JCB International · Mastercard · Visa · Cash · Debit cards not accepted · PayPay · WeChat Pay
- Languages spoken
- Japanese · English
- Pets
- Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions