Grand Mercure Ise-shima Resort & Spa
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295
Overview
About this property
With a stay at Grand Mercure Ise-shima Resort & Spa in Shima (Isobecho Matoya), you'll be a 2-minute drive from Shima Spain Village and 11 minutes from Yokoyama Observatory. This hotel is 5.1 mi (8.2 km) from Ago Bay and 11.9 mi (19.2 km) from Mikimoto Pearl Island.
Make yourself at home in one of the 372 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreational amenities such as hot springs and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall.
Enjoy a satisfying meal at ビュッフェ会場「DINING -Le Sensor serving guests of Grand Mercure Ise-shima Resort & Spa. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, an elevator, and a vending machine. A train station pick-up service is provided at no charge, and free self parking is available onsite.
At a glance
Grand Mercure Ise-shima Resort & Spa is in Shima, and its property type is Hotel. It is one of 42 stays in Shima that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 23 of them have the property type Hotel. By number of guest reviews, it ranks #2 of the 42 stays in Shima.
Booking on Ondastay
- This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
- The property takes payment on site in Japanese Yen (JPY).
- The seller is ONDA Inc., and the payment is processed by Toss Payments.
- The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.
Room types
| Room | Size | Guests | Beds |
|---|---|---|---|
| Classic Room, Japanese style, 4 futon beds, Mountain View | 33 m² | Sleeps 7 | 4 Twin Futons |
| Classic Room, Japanese style, 4 futon beds, Oceanview | 36 m² | Sleeps 7 | 4 Twin Futons |
| Classic Room with 2 single beds and 1 sofa bed, Mountain view | 36 m² | Sleeps 5 | 3 Twin Beds |
| Japanese Modern Room, 2 Single Beds and 3 Futon Bed, Ocean/Sea view | 36 m² | Sleeps 5 | 3 Twin Beds |
| Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view | 36 m² | Sleeps 7 | 2 Twin Beds and 3 Twin Futons |
| Superior Room with 2 single beds and 2 extra beds, Mountain view | 33 m² | Sleeps 6 | 2 Twin Beds and 2 Double Sofa Beds |
| Superior Room, Multiple Beds, Ocean View | 36 m² | Sleeps 6 | 2 Twin Beds and 2 Double Sofa Beds |
| Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style) | 72 m² | Sleeps 9 | 2 Twin Beds and 4 Twin Futons |
| Classic Room, 2 Twin Beds, Sea View (Hollywood Twin) | — | Sleeps 4 | 2 Twin Beds |
| Classic Room, Multiple Beds, Mountain View (Hollywood Twin) | — | Sleeps 6 | 2 Twin Beds and 1 Double Sofa Bed |
| Classic Room, Multiple Beds, Sea View (Japanese Western Style) | — | Sleeps 8 | 4 Twin Beds |
| Standard High Floor Room with 2 single beds and 1 sofa bed, Ocean/Sea view | — | Sleeps 5 | 2 Twin Beds |
| Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor) | — | Sleeps 8 | 3 Twin Beds |
| Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor) | — | Sleeps 8 | 3 Twin Beds |
| Deluxe Suite, Multiple Beds, Sea View | — | Sleeps 9 | 4 Twin Beds |
| Classic Deluxe Suite with 2 King beds, 2 bed rooms | — | Sleeps 6 | 1 Double Bed and 2 Twin Beds |
| Classic Room, 2 Twin Beds, Mountain View | — | Sleeps 8 | 2 Twin Beds |
| Family Superior Room, 3 Single Beds (Hollywood Twin), 1 Trundle Bed | — | Sleeps 4 | 3 Twin Beds |
Amenities
- Elevator
- Shopping on site
- Breakfast available (surcharge)
- Children's pool
- 24-hour front desk
- Outdoor seasonal pool
- Designated smoking areas
- Free WiFi
- Free train station pickup
- Number of restaurants· 1
- Free self parking
- Number of bars/lounges· 2
- Hot springs on site
- Free train station drop-off
- Electric car charging station
- Banquet hall
- Vending machine
- Wheelchair accessible (may have limitations)
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchairs available on site
- Accessible train station shuttle
- Registration desk height (inches)· 43
- Registration desk height (centimeters)· 110
- Elevator door width (inches)· 35
- Elevator door width (centimeters)· 90
Location
© OpenStreetMap
- Nearest airport
- NGO
Good to know
- Check-in
- 3:00 PM – midnightMinimum check-in age 18
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees may apply to children for items such as extra bedding and meals.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival. - Check-out
- 11:00 AM
- Charged at the property
- You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
- Optional extras
- Fee for buffet breakfast: approximately JPY 3800 per person
- Know before you go
- The seasonal pool will be open from July to August.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is recommended for transportation to and from this property.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Accepted at the property
- American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted
- Languages spoken
- Japanese · English
- Pets
- Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions