Grand Mercure Hanoi

In Hanoi (O Cho Dua)

With a stay at Grand Mercure Hanoi, you'll be centrally located in Hanoi, a short 6-minute walk from Temple of Literature and 14 minutes by foot from Ho Chi Minh Mausoleum. This luxury hotel is 1.6 mi (2.6 km) from St. Joseph's Cathedral of Hanoi and 1.7 mi (2.7 km) from Hoan Kiem Lake.

Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, bidets, and bathrobes. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at Limitless Sky Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 4133 square feet (384 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

• Elevator
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Fireplace in lobby
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Garden
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Porter/bellhop
• Express check-out
• Dry cleaning/laundry service
• Full-service spa
• Smoke-free property
• Wedding services
• Pool umbrellas
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible parking
• Braille or raised signage
• Number of restaurants· 2
• 24-hour business center
• Conference space size (feet)· 4133
• Conference space size (meters)· 384
• Number of meeting rooms· 3
• Number of outdoor pools· 1
• Conference center
• Snack bar/deli
• Parking (limited spaces)
• Free self parking
• Computer station
• Number of bars/lounges· 2
• Number of poolside bars· 1
• Luggage storage
• Free pool cabanas
• Pool sun loungers
• 24-hour fitness facilities
• Water dispenser
• Lockers available
• Housekeeping on request
• Ballroom
• Banquet hall
• Covered parking
• Secured parking
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Visual alarms in hallways
• Wheelchairs available on site
• Lifeguard on site
• Hospital bed available
• Fence around pool
• Vegetarian breakfast available
• Organic food
• Guest education on local ecosystems and culture
• Double-glazing on all windows
• Locally-sourced food on site (80% or more)
• At least 80% of all lighting comes from LEDs
• Vegan menu options available
• Vegetarian menu options available
• Bulk dispenser for toiletries
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only

Check-in

2:00 PM – anytimeMinimum check-in age 15

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
• Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

American Express · Discover · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay

Languages spoken

German · Vietnamese · Korean · Japanese · English · Chinese (Mandarin) · French

Pets

Pets not allowed · Service animals not allowed