Grand Cititel Hanoi Hotel & Spa

Near Hoan Kiem Lake

With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.8 mi (1.2 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from St. Joseph's Cathedral of Hanoi.

Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

• Elevator
• Concierge services
• Airport transportation (surcharge)
• Conference space
• Hiking/biking trails nearby
• Laundry facilities
• Safe-deposit box at front desk
• Multilingual staff
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Full-service spa
• Spa treatment room(s)
• Meeting rooms
• Designated smoking areas
• Tours/ticket assistance
• Free WiFi
• Free wired internet
• Area shuttle (surcharge)
• Number of restaurants· 1
• 24-hour business center
• Conference space size (feet)· 538
• Conference space size (meters)· 50
• Number of meeting rooms· 1
• Cruise terminal shuttle (surcharge)
• Shopping center shuttle (surcharge)
• Designated smoking areas (fines apply)
• Conference center
• Number of bars/lounges· 1
• Luggage storage
• Train station pickup (surcharge)
• 24-hour fitness facilities
• Train station drop-off (surcharge)
• Lockers available
• Reception hall
• Wheelchair accessible (may have limitations)
• Change of towels (on request)
• Change of bed sheets (on request)
• Well-lit path to entrance
• Stair-free path to entrance
• Accessible airport shuttle
• Accessible train station shuttle
• Elevator door width (inches)· 39
• Elevator door width (centimeters)· 100

© OpenStreetMap

Nearest airport

HAN

Check-in

2:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property offers transfers from the cruise terminal and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: VND 500000 (one-way), (up to 18 years old)
• Rollaway bed fee: VND 700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

German · Vietnamese · Japanese · English · Chinese (Mandarin) · Spanish

Pets

Pets not allowed · Service animals not allowed