Four Points by Sheraton Surabaya, Tunjungan Plaza

Near Tunjungan Plaza

With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This hotel is 0.8 mi (1.3 km) from BG Junction and 1.5 mi (2.3 km) from Hero Monument and November 10th Museum.

Make yourself at home in one of the 293 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Enjoy a meal at Le Petit Cafe or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Four Points by Sheraton Surabaya, Tunjungan Plaza is in Kedungdoro, Surabaya, and its property type is Hotel. It is one of 12 stays in Kedungdoro that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 6 of them have the property type Hotel. By number of guest reviews, it ranks #3 of the 12 stays in Kedungdoro. 11 other stays in Kedungdoro are within 1 km of it in a straight line.

• The property takes payment on site in Indonesian Rupiah (IDR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• ATM/banking
• Concierge services
• Shopping on site
• Airport transportation (surcharge)
• Barbecue grill(s)
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Garden
• Children's pool
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• 24-hour front desk
• Business center
• Dry cleaning/laundry service
• Wedding services
• Designated smoking areas
• Pool umbrellas
• Free WiFi
• Free wired internet
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Braille or raised signage
• Number of restaurants· 1
• Number of meeting rooms· 8
• Number of outdoor pools· 1
• Designated smoking areas (fines apply)
• Access to nearby indoor pool
• Free self parking
• Valet parking (surcharge)
• Computer station
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Pool sun loungers
• 24-hour fitness facilities
• Terrace
• Electric car charging station
• Water dispenser
• Housekeeping on request
• Shopping mall on site
• Vegetable garden
• Ballroom
• Banquet hall
• Recycling
• Wheelchair accessible (may have limitations)
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Visual alarms in hallways
• Change of bed sheets (on request)
• Vegetarian breakfast available
• Rooftop garden
• Energy-saving switches
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• Comprehensive recycling policy
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• Water-efficient showers only
• Accessible airport shuttle

© OpenStreetMap

Nearest airport

SUB

Check-in

3:00 PM – midnightMinimum check-in age 17

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Optional extras

• Fee for buffet breakfast: approximately IDR 260000 for adults and IDR 130000 for children
• Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
• Valet parking fee: IDR 50000 per stay
• Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Accepted at the property

American Express · Diners Club · Discover · JCB International · Mastercard · Visa · Cash not accepted · Debit cards · UnionPay

Languages spoken

English · Indonesian

Pets

Pets not allowed · Service animals not allowed