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Supplier's own class: 4 stars

Four Points By Sheraton Pontianak

Jl. Arteri Supadio, Pontianak, West Kalimantan, 78391

More stays in Pontianak

Rooms and rates

Overview

About this property

In a shopping district

When you stay at Four Points By Sheraton Pontianak in Pontianak, you'll be in the business district, within a 5-minute drive of Taman Arboretum Sylva Untan and Diguli Park. This hotel is 2.6 mi (4.2 km) from Ayani Mega Mall and 2.9 mi (4.6 km) from Museum Provinsi Kalimantan Barat.

Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Amenities

  • Elevator
  • Concierge services
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Pool umbrellas
  • Free WiFi
  • Number of restaurants· 1
  • Number of outdoor pools· 2
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges· 2
  • Number of poolside bars· 1
  • Number of swim-up bars· 1
  • Number of coffee shops/cafes· 1
  • Luggage storage
  • Pool sun loungers
  • 24-hour fitness facilities
  • Couples/private dining
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Accessible airport shuttle
  • Elevator door width (inches)· 42
  • Elevator door width (centimeters)· 107
  • Cooking classes on site

Location

Nearest airport
PNK

Good to know

Check-in
3:00 PM – midnightMinimum check-in age 17
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: GoPay, OVO, and DANA
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies). Information provided by the property may be translated using automated translation tools.
Check-out
12:00 PM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: IDR 350000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 200000 (from 6 to 11 years old)
We have included all charges provided to us by the property.
Optional extras
  • Fee for buffet breakfast: approximately IDR 165000 for adults and IDR 82500 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 330000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Accepted at the property
American Express · JCB International · Mastercard · Visa · Cash · Debit cards · UnionPay
Languages spoken
English · Indonesian
Pets
Pets not allowed · Service animals not allowed