Family Lodge Hatagoya Kobe Suma

With a stay at Family Lodge Hatagoya Kobe Suma in Kobe (Suma Ward), you'll be within a 10-minute drive of Kobe Harborland and Kobe Anpanman Children's Museum & Mall. This motel is 19.8 mi (31.9 km) from Arima Onsen and 4.8 mi (7.8 km) from Meriken Park.

Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.

This motel offers designated smoking areas.

Featured amenities include laundry facilities, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite.

Family Lodge Hatagoya Kobe Suma is in Kobe, and its property type is Motel. It is one of 148 stays in Kobe that can be booked on Ondastay (English property list of Thursday, October 1, 2026). It is the only one of them with the property type Motel. By number of guest reviews, it ranks #101 of the 148 stays in Kobe. 1 other stay in Kobe is within 1 km of it in a straight line.

• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Coffee/tea in common areas
• Laundry facilities
• Front desk (limited hours)
• Designated smoking areas
• Free self parking
• Shared microwave
• Wheelchair accessible (may have limitations)

Check-in

3:00 PM – 11:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property only accepts cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-out

10:00 AM

Know before you go

• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Accepted at the property

Cash · Debit cards not accepted · Cash-only property

Languages spoken

Japanese

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions