Era Cruise Halong Bay by Venus Group

Near Tuan Chau Beach

This vessel pulls anchor and sets sail from Tuan Chau for at least part of your stay.

Make yourself at home in one of the 18 air-conditioned guestrooms. Rooms have private balconies. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional features at this cruise ship include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 160 kilometers.

Satisfy your appetite for lunch or dinner at the cruise ship's restaurant, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6:00 AM to 7:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a shuttle from the airport to the hotel during limited hours and a cruise ship terminal shuttle.

Era Cruise Halong Bay by Venus Group is in Tuan Chau, and its property type is Cruise. It is one of 154 stays in Tuan Chau that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 129 of them have the property type Cruise. By number of guest reviews, it ranks #3 of the 154 stays in Tuan Chau. 121 other stays in Tuan Chau are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Vietnamese Dong (VND).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Concierge services
• Gift shops or newsstand
• Barbecue grill(s)
• Hiking/biking trails nearby
• Television in common areas
• Free breakfast
• Safe-deposit box at front desk
• Spa services on site
• 24-hour front desk
• Porter/bellhop
• Dry cleaning/laundry service
• Full-service spa
• Spa treatment room(s)
• Meeting rooms
• Smoke-free property
• Tours/ticket assistance
• Free WiFi
• Area shuttle (surcharge)
• Number of restaurants· 1
• Cruise terminal shuttle (surcharge)
• Parking (limited spaces)
• Fishing on site
• Kayaking on site
• Number of bars/lounges· 2
• Luggage storage
• Airport transportation - pickup (surcharge)
• 24-hour fitness facilities
• Boat tours nearby
• Terrace
• Free continental breakfast
• Mosquito nets
• Banquet hall
• Swimming nearby

Check-in

11:30 AM – 12:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Guests must transfer via Shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Check-out

9:30 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00

We have included all charges provided to us by the property.

Optional extras

• Airport shuttle fee: VND 940000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.

Accepted at the property

American Express · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Vietnamese · English

Pets

Pets not allowed