Crowne Plaza Penang Straits City by IHG

Near Sultan Abdul Halim Ferry Terminal

A stay at Crowne Plaza Penang Straits City by IHG places you in the heart of Butterworth, a 5-minute drive from Tow Boo Kong Temple Butterworth and 5 minutes from Butterworth Arena. This hotel is 5.6 mi (9 km) from Robina Eco Park and 10.6 mi (17 km) from St. Anne's Church.

Make yourself at home in one of the 343 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. This Art Deco hotel also features concierge services, wedding services, and a ballroom.

Satisfy your appetite at one of the hotel's 2 restaurants. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Butterworth? This hotel has 7029 square feet (653 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Crowne Plaza Penang Straits City by IHG is in Butterworth, and its property type is Hotel. It is one of 17 stays in Butterworth that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 9 of them have the property type Hotel. By number of guest reviews, it ranks #4 of the 17 stays in Butterworth. 10 other stays in Butterworth are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Malaysian Ringgit (MYR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Concierge services
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Meeting rooms
• Smoke-free property
• Outdoor seasonal pool
• Wedding services
• Ecotours nearby
• Wheelchair accessible parking
• Number of restaurants· 2
• Conference space size (feet)· 7029
• Conference space size (meters)· 653
• Number of meeting rooms· 5
• Number of indoor pools· 1
• Number of outdoor pools· 1
• Conference center
• Hiking/biking trails on site
• Free self parking
• Valet parking (surcharge)
• Computer station
• Rooftop terrace
• Luggage storage
• Pool sun loungers
• Electric car charging station
• Couples/private dining
• Nature reserve
• Proposal/romance packages available
• Ballroom
• Banquet hall
• Reception hall
• Covered parking
• Uncovered parking
• Secured parking
• Secured parking
• Health or beauty spa nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Handrails in hallways
• Wheelchairs available on site
• Number of accessible parking spaces· 9
• Tile flooring in public areas
• Front entrance ramp
• Registration desk height (inches)· 43
• Registration desk height (centimeters)· 109
• Elevator door width (inches)· 33
• Elevator door width (centimeters)· 84
• Hallway handrail height (inches)· 25
• Hallway handrail height (centimeters)· 64

Check-in

3:00 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-out

12:00 PM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

• Fee for buffet breakfast: approximately MYR 65 for adults and MYR 55 for children
• Secured valet parking fee: MYR 40 per day
• Rollaway bed fee: MYR 213.85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• The seasonal pool will be open from August 01 to December 31.
• Pool access available from 8:00 AM to 7:00 PM.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Accepted at the property

Mastercard · Visa · Cash · Debit cards not accepted

Languages spoken

Hindi · Malay · English · Chinese (Mandarin)

Pets

Pets not allowed · Service animals not allowed