Comfort Hotel Kumamoto Shinshigai

Near Kumamoto Castle

With a stay at Comfort Hotel Kumamoto Shinshigai in Kumamoto (Chuo Ward), you'll be within a 15-minute walk of Kumamoto Castle and Sunroad Shinshigai Shopping Street. This hotel is 0.3 mi (0.5 km) from Sakura Machi Kumamoto and 0.3 mi (0.5 km) from Shimotori Shopping Arcade.

Make yourself at home in one of the 157 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Comfort Hotel Kumamoto Shinshigai is in Shinshigai, Kumamoto, and its property type is Hotel. It is one of 6 stays in Shinshigai that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 6 of them have the property type Hotel. By number of guest reviews, it ranks #6 of the 6 stays in Shinshigai. 5 other stays in Shinshigai are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Japanese Yen (JPY).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Laundry facilities
• Free breakfast
• Safe-deposit box at front desk
• Multilingual staff
• 24-hour front desk
• Dry cleaning/laundry service
• Smoke-free property
• Express check-in
• Free WiFi
• Self parking (surcharge)
• Luggage storage
• Free buffet breakfast
• Shared microwave
• Water dispenser
• Lockers available
• Vending machine
• Coin laundry on site
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible registration desk
• Well-lit path to entrance

© OpenStreetMap

Nearest airport

KMJ

Check-in

3:00 PM – anytime

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: Alipay, PayPay, and WeChat Pay
• Safety features at this property include a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

10:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

• Self parking fee: JPY 1200 per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted · Alipay · PayPay · WeChat Pay

Languages spoken

Japanese · English

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions