Citadines Prai Penang

In the city center

With a stay at Citadines Prai Penang, you'll be centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. This aparthotel is 12.2 mi (19.7 km) from Queensbay Mall and 14.4 mi (23.2 km) from KOMTAR.

Make yourself at home in one of the 168 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on weekdays only.

Take advantage of recreation opportunities including an outdoor pool and a fitness center.

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

• Elevator
• Fitness facilities
• Breakfast available (surcharge)
• Laundry facilities
• Garden
• Safe-deposit box at front desk
• 24-hour front desk
• Smoke-free property
• Free WiFi
• Number of outdoor pools· 1
• Free self parking
• Luggage storage
• Electric car charging station
• Water dispenser
• Housekeeping on request
• Covered parking
• Secured parking
• Wheelchair accessible (may have limitations)
• Food and water bowls
• Change of towels (on request)
• Change of bed sheets (on request)
• Well-lit path to entrance
• Rooftop garden
• Locally-owned & organized tours & activities
• Showcase for local artists
• Double-glazing on all windows
• At least 80% of all lighting comes from LEDs
• Vegetarian menu options available
• No single-use plastic soda bottles
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only
• Water-efficient showers only
• Water-efficient toilets only
• Water dispenser use by guests actively encouraged

Check-in

3:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Long-term renters welcome
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and window guards

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

• Fee for continental breakfast: approximately MYR 29.68 for adults and MYR 26.50 for children
• Pet fee: MYR 500 per accommodation, per night
• Rollaway bed fee: MYR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Accepted at the property

American Express · JCB International · Mastercard · Visa · Cash not accepted · Debit cards not accepted

Languages spoken

Malay · English · Chinese (Mandarin)

Pets

Pets allowed · Pet max weight (per pet) in kg is 10 · Pet max weight (per pet) in lb is 22 · Service animals not allowed · Maximum number of pets per room 2 · Pets cannot be left unattended