Chatrium Niseko

Near Niseko Tokyu Grand HIRAFU

Located in Kutchan, Chatrium Niseko is in the mountains, a 1-minute drive from Niseko Tokyu Grand HIRAFU and 6 minutes from Shikotsu-Toya National Park. This family-friendly aparthotel is 6.5 mi (10.5 km) from Niseko Annupuri Gondola and 7.5 mi (12.1 km) from Niseko Moiwa Ski Resort.

Treat yourself to a stay in one of the 78 individually decorated guestrooms, featuring heated floors and Smart televisions. Kitchens are outfitted with stovetops, microwaves, and espresso makers. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and minibars, as well as phones with free local calls.

Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.

Grab a bite to eat at one of the aparthotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include limo/town car service, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change): • Bar/Lounge(s) • Dining venue(s) • Fitness facilities • Laundry facilities • Recreation facilities • Shuttle services • Ski facilities • Supervised childcare

• Concierge services
• Gift shops or newsstand
• Airport transportation (surcharge)
• Fireplace in lobby
• Hiking/biking trails nearby
• Kayaking nearby
• Ski storage
• Laundry facilities
• Rafting nearby
• Safe-deposit box at front desk
• Multilingual staff
• Front desk (limited hours)
• Porter/bellhop
• Limo or town car service available
• Snowmobiling nearby
• Mountain biking nearby
• Snowshoeing nearby
• Snowboarding nearby
• Designated smoking areas
• Ecotours nearby
• Free WiFi
• Number of restaurants· 4
• Designated smoking areas (fines apply)
• Bicycle rentals on site
• Self parking (surcharge)
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Free ski shuttle
• 24-hour fitness facilities
• Babysitting or childcare (surcharge)
• Hot springs nearby
• Ziplining nearby
• Covered parking
• Secured parking
• Fishing nearby
• Horse riding nearby
• Mountain climbing nearby
• Bicycle parking available
• Bicycle tour information
• Locally-owned & organized tours & activities
• Double-glazing on all windows
• At least 80% of all lighting comes from LEDs
• Reusable cups only
• Reusable tableware only
• Canoeing nearby
• Tile flooring in public areas

© OpenStreetMap

Nearest airport

CTS

Check-in

3:00 PM – 10:30 PMMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: UnionPay QuickPass
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-out

10:00 AM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

• Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
• Covered self parking fee: JPY 3000 per day
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: JPY 11760.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is recommended for transportation to and from this property.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted · UnionPay Mobile QuickPass

Languages spoken

Thai · Japanese · English · Chinese (Mandarin)

Pets

Pets not allowed