Candeo Hotels Kumamoto Shinshigai
8-7 Shinshigai Chuo, Kumamoto, 860-0803
Overview
About this property
Near Kumamoto Castle
A stay at Candeo Hotels Kumamoto Shinshigai places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Sunroad Shinshigai Shopping Street. This spa hotel is 0.1 mi (0.1 km) from Shimotori Shopping Arcade and 0.3 mi (0.5 km) from Sakura Machi Kumamoto.
Stay in one of 380 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
At a glance
Candeo Hotels Kumamoto Shinshigai is in Shinshigai, Kumamoto, and its property type is Hotel. It is one of 6 stays in Shinshigai that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 6 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 6 stays in Shinshigai. 5 other stays in Shinshigai are within 1 km of it in a straight line.
Booking on Ondastay
- This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
- The property takes payment on site in Japanese Yen (JPY).
- The seller is ONDA Inc., and the payment is processed by Toss Payments.
- The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.
Room types
| Room | Size | Guests | Beds |
|---|---|---|---|
| Business Double Room Single Use, Non Smoking | 18 m² | Sleeps 1 | 1 Double Bed |
| Double Room, Non Smoking | 18 m² | Sleeps 3 | 1 Double Bed |
| King Room Single Use, Non Smoking | 21 m² | Sleeps 1 | 1 King Bed |
| King Room, Non Smoking | 21 m² | Sleeps 3 | 1 King Bed |
| Twin Room, Non Smoking | 22 m² | Sleeps 4 | 2 Twin Beds |
| Twin Room with Sofa Bed, Non Smoking | 22 m² | Sleeps 5 | 2 Twin Beds and 1 Twin Sofa Bed |
| Deluxe Triple Room, Non Smoking | 30 m² | Sleeps 5 | 3 Twin Beds |
| Superior Corner Twin, Non Smoking | — | Sleeps 4 | 2 Twin Beds |
| Deluxe Corner Twin, Non Smoking | — | Sleeps 4 | 2 Twin Beds |
| Deluxe Quadruple, Non Smoking | — | Sleeps 8 | 4 Twin Beds |
| Deluxe Corner Quadruple, Non Smoking | — | Sleeps 8 | 4 Twin Beds |
| Superior Corner Twin (For 3 People Use) Non-Smoking | — | Sleeps 5 | 2 Twin Beds and 1 Twin Sofa Bed |
| Deluxe Twin (For 3 People Use) Non-Smoking | — | Sleeps 5 | 2 Twin Beds and 1 Twin Sofa Bed |
| Double Room Single Use | 18 m² | Sleeps 1 | 1 Double Bed |
| Deluxe Triple Room with Sofa Bed, Non Smoking | 30 m² | Sleeps 7 | 3 Twin Beds and 1 Twin Sofa Bed |
| Deluxe Twin Room, Non Smoking | 28 m² | Sleeps 4 | 2 Twin Beds |
| Private Spa Suite | 46 m² | Sleeps 8 | 4 Twin Beds |
| Corner Twin Room, Non Smoking | 22 m² | Sleeps 4 | 2 Twin Beds |
| Corner Twin Room, Non Smoking, (For 3 People Use) | — | Sleeps 5 | 2 Twin Beds and 1 Twin Sofa Bed |
| Hollywood Twin Room Non-Smoking | 21 m² | Sleeps 3 | 2 Twin Beds |
Amenities
- Elevator
- Breakfast available (surcharge)
- Laundry facilities
- Spa services on site
- 24-hour front desk
- Dry cleaning/laundry service
- Full-service spa
- Smoke-free property
- Free WiFi
- Braille or raised signage
- Parking (limited spaces)
- Luggage storage
- Housekeeping on request
- Vending machine
- Distance from property (ft)· 1640
- Distance from property (meters)· 500
- Coin laundry on site
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible on-site restaurant
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Registration desk height (inches)· 39
- Registration desk height (centimeters)· 99
- Elevator door width (inches)· 39
- Elevator door width (centimeters)· 100
Location
© OpenStreetMap
- Nearest airport
- KMJ
Good to know
- Check-in
- 3:00 PM – anytimeMinimum check-in age 18
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. - Check-out
- 11:00 AM
- Charged at the property
- You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 200.00 per person, per night
- Optional extras
- Fee for buffet breakfast: approximately JPY 2530 per person
- Nearby parking fee: JPY 1300 per night (1640 ft away)
- Know before you go
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- Accepted at the property
- American Express · JCB International · Mastercard · Visa · Cash · UnionPay · Debit cards not accepted
- Languages spoken
- Korean · Japanese · English
- Pets
- Pets not allowed