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Supplier's own class: 3 starsPet-friendly propertyHot springs property

Biwako Mastunoura Bettei

711-1 Arakawa, Otsu, Shiga, 520-0513

More stays in Otsu

Our lodging supplier sets this class by its own criteria. It is not an official hotel star rating. It does not guarantee any particular feature or amenity.

Rooms and rates

Overview

About this property

With a stay at Biwako Mastunoura Bettei in Otsu (Arakawa), you'll be steps from Lake Biwa and Biwako Quasi-National Park. This ryokan is 1.3 mi (2.2 km) from Biwako Valley Ski Resort and 1.7 mi (2.8 km) from Hiratopia.

Treat yourself to a stay in one of the 10 individually decorated guestrooms, featuring private hot tubs and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and refrigerators, and housekeeping is provided daily.

Take advantage of recreation opportunities such as hot springs or take in the view from a terrace and a garden. This ryokan also features complimentary wireless internet access and a television in a common area.

At Biwako Mastunoura Bettei, enjoy a satisfying meal at the restaurant. A complimentary Japanese breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include an elevator, coffee/tea in a common area, and refrigerator in a common area. Free self parking is available onsite.

At a glance

Biwako Mastunoura Bettei is in Otsu, and its property type is Ryokan. It is one of 41 stays in Otsu that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 8 of them have the property type Ryokan.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

10 room types at Biwako Mastunoura Bettei
RoomSizeGuestsBeds
SUISHO, Semi Suite (with dog)—Sleeps 32 Twin Beds and 1 Twin Trundle Bed
KIKUSUI, Semi Suite (with dog)—Sleeps 32 Twin Beds and 1 Twin Trundle Bed
SHOURAI, DX Suite (with dog)—Sleeps 62 Twin Beds, 1 Twin Trundle Bed and 3 Twin Futons
SUITEN, Suite (with dog)—Sleeps 52 Twin Beds and 3 Twin Futons
TACHIAOI, Garden Suite (with dog)—Sleeps 32 Twin Beds and 1 Twin Trundle Bed
HIOGI, Garden Suite (with dog)—Sleeps 32 Twin Beds and 1 Twin Trundle Bed
YOIZUKI, DX Twin (with dog)—Sleeps 32 Twin Beds and 1 Twin Trundle Bed
ENGETSU, DX Twin (with dog)—Sleeps 32 Twin Beds and 1 Twin Trundle Bed
SATSUKI, DX Twin (with dog)—Sleeps 32 Twin Beds and 1 Twin Trundle Bed
KAGETSU, DX Double (with Dog)—Sleeps 31 Double Bed and 1 Twin Trundle Bed

Amenities

  • Elevator
  • Coffee/tea in common areas
  • Television in common areas
  • Garden
  • Free breakfast
  • Front desk (limited hours)
  • Smoke-free property
  • Free WiFi
  • Number of restaurants· 1
  • Free self parking
  • Terrace
  • Hot springs on site
  • Shared refrigerator
  • Free Japanese breakfast

Location

Good to know

Check-in
2:00 PM – 6:00 PMMinimum check-in age 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-out
11:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
  • Hot springs access available from 2:00 PM to 11:00 AM.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Accepted at the property
American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards not accepted
Languages spoken
Japanese
Pets
Pets allowed · Only dogs are allowed · Maximum number of pets per room 3 · Service animals are allowed · Service animals are exempt from fees/restrictions