Best Western The Lagoon Hotel

In Manado (Manado City Centre)

A stay at Best Western The Lagoon Hotel places you in the heart of Manado, within a 5-minute drive of God Bless Park and Manado Town Square. This hotel is 2.1 mi (3.4 km) from Mega Mall and 3 mi (4.8 km) from Public Museum of North Sulawesi.

Make yourself at home in one of the 184 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.

Best Western The Lagoon Hotel is in Malalayang, Manado, and its property type is Hotel. It is one of 16 stays in Malalayang that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 12 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 16 stays in Malalayang. 3 other stays in Malalayang are within 1 km of it in a straight line.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Indonesian Rupiah (IDR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Fitness facilities
• Concierge services
• Breakfast available (surcharge)
• Laundry facilities
• Television in common areas
• Children's pool
• Spa services on site
• Multilingual staff
• 24-hour front desk
• Business center
• Porter/bellhop
• Express check-out
• Dry cleaning/laundry service
• Meeting rooms
• Wedding services
• Free WiFi
• Number of restaurants· 1
• Number of meeting rooms· 6
• Number of outdoor pools· 1
• Conference center
• Parking (limited spaces)
• Free self parking
• Computer station
• Number of bars/lounges· 1
• Number of poolside bars· 1
• Number of coffee shops/cafes· 1
• Luggage storage
• Couples/private dining
• Banquet hall
• Reception hall
• Coworking spaces
• Tile flooring in public areas

© OpenStreetMap

Nearest airport

MDC

Check-in

2:00 PM – 2:30 AMMinimum check-in age 17

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: IDR 300000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

• Fee for buffet breakfast: approximately IDR 300000 for adults and IDR 150000 for children
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Accepted at the property

American Express · Mastercard · Visa · Cash · Debit cards

Languages spoken

English · Indonesian

Pets

Pets not allowed