Bertam Resort and Water Park Penang

Near Bertam Souk & Water Park

With a stay at Bertam Resort and Water Park Penang in Kepala Batas, you'll be 2.3 mi (3.8 km) from Penang Golf Resort and 12.9 mi (20.8 km) from Sunway Carnival Mall. This golf resort is 13.4 mi (21.6 km) from Penang Bird Park.

Make yourself at home in one of the 282 air-conditioned rooms featuring free minibar items and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy local and international cuisine at Essoura, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Kepala Batas? This resort has 35000 square feet (3252 square meters) of space consisting of a conference center and 18 meeting rooms. Free self parking is available onsite.

Bertam Resort and Water Park Penang is in Kepala Batas, and its property type is Resort. It is one of 8 stays in Kepala Batas that can be booked on Ondastay (English property list of Thursday, October 1, 2026). It is the only one of them with the property type Resort. By number of guest reviews, it ranks #2 of the 8 stays in Kepala Batas.

• This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
• The property takes payment on site in Malaysian Ringgit (MYR).
• The seller is ONDA Inc., and the payment is processed by Toss Payments.
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Concierge services
• Gift shops or newsstand
• Conference space
• Breakfast available (surcharge)
• Laundry facilities
• Library
• Health club
• Spa services on site
• Multilingual staff
• 24-hour front desk
• Business center
• Porter/bellhop
• Dry cleaning/laundry service
• Limo or town car service available
• Full-service spa
• Spa treatment room(s)
• Meeting rooms
• Steam room
• Sauna
• Wedding services
• Designated smoking areas
• Pool umbrellas
• Golf lessons available nearby
• Billiards or pool table
• Grocery/convenience store
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible path of travel
• Wheelchair accessible parking
• Number of restaurants· 3
• 24-hour business center
• Conference space size (feet)· 35000
• Conference space size (meters)· 3252
• Number of meeting rooms· 18
• Number of outdoor pools· 1
• Designated smoking areas (fines apply)
• Conference center
• Turkish bath/Hammam
• Fitness classes on site
• Yoga classes/instruction on site
• Free self parking
• Valet parking (surcharge)
• Number of bars/lounges· 1
• Number of coffee shops/cafes· 2
• Luggage storage
• Pool sun loungers
• Karaoke
• Electric car charging station
• Books
• Foosball
• Lockers available
• Mosquito nets
• Clubhouse
• Golf caddy
• Couples/private dining
• Designer stores on site
• Proposal/romance packages available
• Ballroom
• Banquet hall
• Covered parking
• Secured parking
• Covered parking
• Secured parking
• Gated community
• Golf cart
• Golf clubs (equipment)
• Optional golf privileges
• Outdoor furniture
• Walkway to water
• Health or beauty spa nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible public washroom
• Wheelchair-accessible concierge desk
• Valet for wheelchair-equipped vehicle
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible spa
• Wheelchair-accessible pool
• Wheelchair-accessible fitness center
• Wheelchair-accessible meeting spaces/business center
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Wheelchairs available on site
• Change of towels (on request)
• Change of bed sheets (on request)
• Coworking spaces
• Well-lit path to entrance
• Vegetarian breakfast available
• Locally-owned & organized tours & activities
• Showcase for local artists
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Vegan menu options available
• Vegetarian menu options available
• No single-use plastic stirrers
• Biodegradable/compostable stirrers
• No single-use plastic straws
• Biodegradable/compostable straws
• Reusable cups only
• Reusable tableware only
• Number of accessible parking spaces· 4
• Smooth flooring in public areas
• Tile flooring in public areas
• Front entrance ramp
• Registration desk height (inches)· 28
• Registration desk height (centimeters)· 71
• Elevator door width (inches)· 39
• Elevator door width (centimeters)· 99

Check-in

3:00 PM – midnightMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Long-term renters welcome
• Safety features at this property include window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out

12:00 PM

Charged at the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MYR 200 per accommodation, per night
• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

• Fee for buffet breakfast: approximately MYR 73.44 for adults and MYR 41.04 for children
• Covered valet parking fee: MYR 43.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Pool access available from 7:00 AM to 8:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.

Accepted at the property

Mastercard · Visa · Cash · Debit cards not accepted

Languages spoken

Arabic · Malay · English

Pets

Pets not allowed · Service animals not allowed