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Supplier's own class: 3 stars

ANDO HOTEL RETREAT HAKONEGOURA

1322-2, Hakone, Kanagawa, 250-0408

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Rooms and rates

Overview

About this property

Near Ōwakudani

Located in Hakone (Gora), ANDO HOTEL RETREAT HAKONEGOURA is within a 5-minute walk of Ōwakudani and within 4 minutes by car from Hakone Gora Park. This hotel is 1.7 mi (2.8 km) from Hakone Kowakien Yunessun and 2.5 mi (4.1 km) from Hakone Open Air Museum.

Make yourself at home in one of the 11 guestrooms featuring minibars (stocked with some free items) and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Enjoy recreational amenities such as hot springs and a fitness center.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary Japanese breakfast is served daily from 8:00 AM to 9:30 AM.

Featured amenities include luggage storage and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.

This property is closed from October 28 2026 to March 31 2027 (dates subject to change).

At a glance

ANDO HOTEL RETREAT HAKONEGOURA is in Gora, Hakone, and its property type is Hotel. It is one of 53 stays in Gora that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 18 of them have the property type Hotel. 20 other stays in Gora are within 1 km of it in a straight line.

Booking on Ondastay

  • This property charges mandatory fees on site. They are listed under “Charged at the property” in Good to know below.
  • The property takes payment on site in Japanese Yen (JPY).
  • The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

Room types

RoomSizeGuestsBeds
Luxury Suite81 m²Sleeps 42 Large Twin Beds and 2 Twin Beds
Premier Suite71 m²Sleeps 52 Large Twin Beds and 3 Twin Futons
Deluxe Suite71 m²Sleeps 42 Large Twin Beds and 2 Twin Sofa Beds
Grand Suite65 m²Sleeps 42 Large Twin Beds
Comfort Suite49 m²Sleeps 21 King Bed

Amenities

  • Elevator
  • Fitness facilities
  • Free breakfast
  • Spa services on site
  • Front desk (limited hours)
  • Smoke-free property
  • Free WiFi
  • Free train station pickup
  • Number of restaurants· 1
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges· 1
  • Luggage storage
  • Hot springs on site
  • Free train station drop-off
  • Off-street parking
  • Free Japanese breakfast
  • Well-lit path to entrance

Location

Good to know

Check-in
3:00 PM – 7:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 10:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
Check-out
11:00 AM
Charged at the property
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Know before you go
  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Accepted at the property
Diners Club · Discover · JCB International · Mastercard · Visa · Cash not accepted · Debit cards
Languages spoken
Japanese · English
Pets
Pets not allowed