ANA Crowne Plaza Kobe by IHG

With a stay at ANA Crowne Plaza Kobe by IHG in Kobe (Chuo Ward), you'll be steps from Shin-Kobe Ropeway and 7 minutes by foot from Takenaka Carpentry Tools Museum. This luxury hotel is 1.3 mi (2.1 km) from Nunobiki Falls and 1.3 mi (2.1 km) from Kobe Ōji Zoo.

Make yourself at home in one of the 592 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy Italian cuisine at Restaurant & Bar LEVEL 36, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 23 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

ANA Crowne Plaza Kobe by IHG is in Kitano, Kobe, and its property type is Hotel. It is one of 7 stays in Kitano that can be booked on Ondastay (English property list of Thursday, October 1, 2026). 7 of them have the property type Hotel. By number of guest reviews, it ranks #1 of the 7 stays in Kitano. 4 other stays in Kitano are within 1 km of it in a straight line.

• The property takes payment on site in Japanese Yen (JPY).
• The total (taxes and service fees included), fees paid on site, who sells the stay and the cancellation terms are set out in the Terms of service.

• Elevator
• Fitness facilities
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Airport transportation (surcharge)
• Bicycle rentals nearby
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Laundry facilities
• Garden
• Safe-deposit box at front desk
• Spa services on site
• Multilingual staff
• 24-hour front desk
• Porter/bellhop
• Dry cleaning/laundry service
• Mountain biking nearby
• Full-service spa
• Sauna
• Wedding services
• Designated smoking areas
• Tours/ticket assistance
• Free WiFi
• Wheelchair accessible parking
• Number of restaurants· 7
• Number of meeting rooms· 23
• Number of indoor pools· 1
• Designated smoking areas (fines apply)
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Number of bars/lounges· 3
• Number of coffee shops/cafes· 1
• Luggage storage
• Pool sun loungers
• Hot springs nearby
• Newspapers in lobby (surcharge)
• Shopping mall on site
• Art gallery on site
• Ballroom
• Banquet hall
• Children's toys
• Mountain climbing nearby
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible concierge desk
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Wheelchair-accessible on-site restaurant
• Wheelchair-accessible lounge
• Wheelchairs available on site
• Bicycle parking available
• Coworking spaces

Check-in

3:00 PM – anytimeMinimum check-in age 18

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-out

11:00 AM

Optional extras

• Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
• Airport shuttle fee: JPY 2200 per person (one-way)
• Self parking fee: JPY 1500 per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: JPY 2300 per night
• Pool fee: JPY 2640 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

• Pool access available from 9:00 AM to 7:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Accepted at the property

American Express · Diners Club · JCB International · Mastercard · Visa · Cash · Debit cards not accepted

Languages spoken

Japanese · English

Pets

Pets not allowed · Service animals are allowed · Service animals are exempt from fees/restrictions